The Process
One flow, top to bottom. The agents carry the work between the steps — and at every turn that matters, a human accepts before anything moves on.
Meetings, notes, email, conversation — the raw signal of what’s wanted comes in and gets gathered in one place.
IntakeWe play it back — here’s what we understood, marked as either new ground or a delta from last time. Nothing proceeds on an assumption.
Client LeadA person confirms we heard it right — or sends it back. This gate is the hinge of the whole process. No build starts without it. Judgment, not a rule.
Human in the middleThe accepted understanding becomes a phased plan of action — the concrete steps the build floor will follow.
Planner · ArchitectThe floor builds the phase — front-end, back-end, infra — against the plan, not against a guess.
Front-End · Back-End · InfraRunners verify the work does what was asked. Failures go back to the floor; only verified work moves forward.
QA lead · runnersWhat was built, and the decisions behind it, get written into the durable record — so the next session starts informed.
Librarian / Docs · GovernanceCode lands through a pull request and a merge; the tests and checks must pass before it can go anywhere.
The system physically blocks progress until these pass — not negotiable. Git · CIThe program gate opens only on a human’s say-so. A person decides the work is good enough to go live. Judgment, not a rule.
Program Manager · Human in the middleWork advances branch by branch — never straight to live. Each promotion only opens once the stage before it is green.
The system physically blocks progress until these pass — not negotiable. Infra · CIThe work goes live — and the loop begins again from intake, the next delta already gathering.
InfraTwo kinds of gate. At the soft gates a person decides; at the hard gates the machine enforces. Human judgment where it matters — tech enforcement where it must.
How does the context survive all this?
Nine steps and a dozen agents — and yet nothing gets re-explained. The trick is in how the team remembers.
How we remember